BottleO (“we”) presses and delivers cold-pressed juice in Bangalore. This page explains what we collect when you use this website, why, and what you can ask us to do with it.
What we collect
- Your order details — name, mobile number, email, delivery address and pincode, delivery day and anything you write in the delivery note.
- Your account — if you create one: your login email and password (stored encrypted), past orders and your weekly box settings.
- Payments — card and UPI details are entered on Razorpay’s secure page and never reach or stay on our servers. We only see whether a payment succeeded and its reference number.
- The Monday menu — your email and first name, if you sign up. We keep a record of that yes: when you signed up, on which page, and the words you agreed to.
- The area waitlist — your email or mobile, if you ask us to tell you when we deliver to your pincode. We use it for that one message.
- Basic technical data — the cookies that keep your bag, login and delivery pincode working. The site cannot work without these.
- How the site is used — only if you choose Accept on the cookie notice: pages viewed, what goes into the bag and whether an order was placed, measured with Google Analytics, Meta Pixel and Microsoft Clarity. Clarity also records clicks and scrolling, with what you type into forms hidden.
How we use it
To press, pack and deliver your order; to contact you about it; to run your weekly box (including emailing a payment link before each box, a reminder before each box’s changes close, and one more link if a box is still unpaid); if you leave checkout before ordering, to send you one reminder about your bag; if a friend orders with your referral code, to send you your thank-you code; to answer your questions; and — only if you signed up — to send the Monday menu. We do not sell your data.
Who we share it with
Only the people and services needed to get your juice to you: our delivery staff (name, phone, address, delivery note), our payment provider Razorpay, and the companies that host this website and send our emails. Each of them may use it only for that purpose. Site-use data goes to Google, Meta and Microsoft so we can improve this website and measure our ads.
How long we keep it
Order records are kept as long as the law requires for accounts and tax. You can close your account at any time; sign-ups can unsubscribe from any email.
Cookies
The first time you visit we ask whether we may measure how the site is used. Choose “Only essential” and Google Analytics, Meta Pixel and Microsoft Clarity never load. You can change your answer at any time with the Cookies link at the bottom of every page; taking back a yes also removes the cookies those services had set.
Your choices
You can see and change your details in My account, and ask us to correct or delete your data — contact us and we will reply within 30 days. Taking back a yes is as easy as giving it: every email has an unsubscribe link, and the Cookies link changes your cookie choice. If you are not happy with our answer, you can complain to the Data Protection Board of India.
Contact
Questions about privacy: write to us through the Contact page.