Our juice is fresh and perishable, so we cannot take back opened or delivered bottles. But if something is not right, we will make it right.
Something wrong with your order?
If a bottle arrives damaged, leaking, past its drink-by date, or is not what you ordered, tell us within 24 hours of delivery with a photo. We will replace it on your next delivery or refund it — your choice.
Cancelling an order
- Single orders — you can cancel until 8 pm the day before your delivery day for a full refund. After that the juice may already be pressed for you.
- Weekly box — skip, pause or cancel in My account before 8 pm on the Sunday before the box’s week. A box that is already paid for and past that cut-off will be delivered.
Missed deliveries
If we could not deliver because of a wrong address or nobody being available and no safe place to leave the bag, we may not be able to refund, as the bottles cannot be re-sold.
How refunds are paid
Refunds go back to the original payment method (via Razorpay) and usually reach you within 5–7 working days.